PRIVACY POLICY

Date of Last Revision: 11 March 2026

Aera Gear Private Limited (Company Registration No. 202339637D) (“Aera Gear”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit AERAGEAR.com, use our services, or purchase our products (collectively, the “Services”).

By accessing or using our Services, you consent to the collection and use of your personal data in accordance with this Privacy Policy.

Personal Data
1. We Collect We may collect personal data that you provide directly to us when you use our Services.
2. Personal data may include, but is not limited to:
  1. Full name
  2. Email address
  3. Phone number
  4. Shipping and billing address
  5. Payment information
  6. Order and purchase history
  7. Account login credentials
3. We may also collect information automatically when you use our website.
4. Automatically collected information may include:
  1. IP address
  2. Device type
  3. Browser type
  4. Operating system
  5. Pages visited
  6. Website usage data
  7. Cookies and tracking information
5. We may collect personal data when you:
  1. Create an account
  2. Place an order
  3. Subscribe to newsletters
  4. Contact customer support
  5. Submit reviews or feedback
  6. Participate in promotions or campaigns
How We Use Your Personal Data
1. Aera Gear may use your personal data to operate and improve our Services.
2. We may use your personal data for the following purposes:
  1. Processing and fulfilling orders
  2. Delivering products and services
  3. Managing your account
  4. Providing customer support
  5. Communicating order updates and service notifications
  6. Preventing fraud or unauthorised transactions
  7. Improving our website and services
  8. Conducting analytics and research
  9. Marketing and promotional communications (where permitted by law)
3. We will only process personal data where we have a lawful basis to do so.
Marketing Communications
1. Aera Gear may send you marketing communications regarding new products, promotions, and brand updates.
2. Marketing communications may be sent via email, SMS, or other electronic channels where permitted by law.
3. You may opt out of marketing communications at any time by:
  1. Clicking the unsubscribe link in marketing emails
  2. Contacting our customer support team
4. Even if you opt out of marketing communications, we may still send you service-related messages such as order confirmations and shipping updates.
Cookies and Tracking Technologies
1. Our website may use cookies and similar technologies to improve your browsing experience.
2. Cookies help us understand how visitors interact with our website.
3. Cookies may be used to:
  1. Remember your preferences
  2. Analyse website traffic
  3. Improve website performance
  4. Deliver relevant advertisements
4. You may disable cookies through your browser settings.
5. Disabling cookies may affect certain features of the website.
Sharing and Disclosure of Personal Data
1. Aera Gear does not sell your personal data to third parties.
2. We may share your personal data with trusted third parties when necessary to operate our business.
3. These third parties may include:
  1. Payment processors
  2. Shipping and logistics providers
  3. Website hosting providers
  4. IT and security service providers
  5. Marketing and analytics partners
4. Third parties may only use your personal data to perform services on our behalf.
5. We may also disclose personal data where required by law, court order, or regulatory authority.
Payment Security
1. Aera Gear does not store full payment card details on our servers.
2. Payments are processed through secure third-party payment providers.
3. These providers comply with industry security standards designed to protect payment information.
Data Retention
1. Aera Gear will retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.
2. Personal data may also be retained to comply with legal, regulatory, accounting, or reporting obligations.
3. When personal data is no longer required, we will securely delete or anonymise it.
Data Security
1. Aera Gear implements reasonable technical and organisational measures to protect personal data.
2. These measures are designed to prevent unauthorised access, disclosure, alteration, or destruction of personal data.
3. However, no internet transmission or storage system can be guaranteed to be completely secure.
Your Rights
1. Under applicable data protection laws, you may have certain rights regarding your personal data.
2. These rights may include the right to:
  1. Access your personal data
  2. Correct inaccurate personal data
  3. Request deletion of your personal data
  4. Withdraw consent to data processing
  5. Request information about how your personal data is used
3. To exercise these rights, you may contact us using the contact details provided below.
International Data Transfers
1. Your personal data may be transferred to and processed in countries outside of your country of residence.
2. When such transfers occur, Aera Gear will take reasonable steps to ensure that personal data remains protected in accordance with applicable laws.
Children’s Privacy
1. Our Services are not intended for individuals under the age of 18.
2. We do not knowingly collect personal data from children.
3. If we become aware that personal data from a child has been collected, we will take reasonable steps to delete such information.
Third-Party Links
1. Our website may contain links to third-party websites.
2. These websites operate independently and have their own privacy policies.
3. Aera Gear is not responsible for the privacy practices of third-party websites.
Updates to This Privacy Policy
1. Aera Gear may update this Privacy Policy from time to time.
2. Updated versions will be posted on this page with a revised effective date.
3. Continued use of our Services after updates constitutes acceptance of the revised Privacy Policy.
Contact
1. If you have any questions about this Privacy Policy or how we handle personal data, you may contact us at support@aeragear.com